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SwitchedOn podcast: Why the energy industry keeps getting consumers wrong

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For years, the energy industry has operated under a flawed assumption: that consumers manage their energy use like ‘mini-economists’ or ‘mini-engineers.’

But as digital sociologist Professor Yolande Strengers from Monash University argues, this overlooks the realities of how people actually engage with energy. To truly understand energy use, she says, we need to examine daily household practices and motivations.

Strengers’ Digital Energy Futures project explores how our lives—and not just our energy use—might evolve, offering valuable insights to help industry improve service design, product development, and energy forecasting.

Check out previous episodes of the SwitchedOn Australia podcast here, or wherever you get your podcasts.

https://api.soundcloud.com/tracks/2046252636

Anne Delaney is the host of the SwitchedOn podcast and our Electrification Editor. She has had a successful career in journalism (the ABC and SBS), as a documentary film maker, and as an artist and sculptor.

Anne Delaney

Anne Delaney is the host of the SwitchedOn podcast and our Electrification Editor. She has had a successful career in journalism (the ABC and SBS), as a documentary film maker, and as an artist and sculptor.

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